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Trust Score

Trust Score represents your organization’s overall AI trustworthiness on a 0-100 scale. It combines three key factors: how well you detect hallucinations, how effectively you correct them, and your compliance posture. Higher scores indicate more trustworthy AI interactions.

Score Components

Your Trust Score combines three weighted factors:

1. Hallucination Detection Rate — How well hallucinations are caught 2. Correction Rate — How many detected hallucinations are corrected 3. Compliance Score — Adherence to security and regulatory policies

Together, these factors give you a single number that represents your trust posture.

Scoring Bands

ScoreInterpretationAction
95-100ExcellentMaintain current posture
85-94Very GoodMonitor for degradation
70-84GoodAddress emerging gaps
50-69FairSignificant improvements needed
<50PoorUrgent intervention required

Score Bands

ScoreInterpretationAction
95-100ExcellentMaintain current posture
85-94Very GoodMonitor for degradation
70-84GoodAddress emerging gaps
50-69FairSignificant improvements needed
<50PoorUrgent intervention required

Tracking Over Time

Trust Score is smoothed over time to avoid noise from individual events. You can view historical trends in your dashboard to understand how your trust posture improves over time as you maintain fresh truth nuggets and deploy corrections.

Benchmarking

Compare your Trust Score against industry peers to understand your position. The dashboard shows your percentile and how you compare to similar organizations.

Next Steps