Trust Score
Trust Score represents your organization’s overall AI trustworthiness on a 0-100 scale. It combines three key factors: how well you detect hallucinations, how effectively you correct them, and your compliance posture. Higher scores indicate more trustworthy AI interactions.
Score Components
Your Trust Score combines three weighted factors:
1. Hallucination Detection Rate — How well hallucinations are caught 2. Correction Rate — How many detected hallucinations are corrected 3. Compliance Score — Adherence to security and regulatory policies
Together, these factors give you a single number that represents your trust posture.
Scoring Bands
| Score | Interpretation | Action |
|---|---|---|
| 95-100 | Excellent | Maintain current posture |
| 85-94 | Very Good | Monitor for degradation |
| 70-84 | Good | Address emerging gaps |
| 50-69 | Fair | Significant improvements needed |
| <50 | Poor | Urgent intervention required |
Score Bands
| Score | Interpretation | Action |
|---|---|---|
| 95-100 | Excellent | Maintain current posture |
| 85-94 | Very Good | Monitor for degradation |
| 70-84 | Good | Address emerging gaps |
| 50-69 | Fair | Significant improvements needed |
| <50 | Poor | Urgent intervention required |
Tracking Over Time
Trust Score is smoothed over time to avoid noise from individual events. You can view historical trends in your dashboard to understand how your trust posture improves over time as you maintain fresh truth nuggets and deploy corrections.
Benchmarking
Compare your Trust Score against industry peers to understand your position. The dashboard shows your percentile and how you compare to similar organizations.
Next Steps
- Hallucination Detection: Improve detection rates
- Corrections: Deploy corrections automatically
- Compliance: Strengthen policy enforcement
- Dashboard: Monitor your Trust Score daily