Legal
Legal Documents
TruthVouch is a B2B platform for AI governance and verification. These documents define our legal obligations and your rights.
Primary Documents
- Terms of Service — Usage rights, acceptable use policy, limitations of liability
- Privacy Policy — Data collection, processing, retention, and your rights
- Data Processing Agreement — Processor obligations, data handling, security
Compliance Documents
- Sub-Processors — List of third-party data processors and locations
- Acceptable Use Policy — Prohibited uses and enforcement procedures
Key Terms Summary
Data Ownership
- You own all data you provide (knowledge bases, AI outputs, policies)
- TruthVouch may use aggregated, anonymized data to improve services
- Data is not shared with other customers
Liability
- TruthVouch provides services “as-is” with no warranty
- Liability capped at 12 months of your fees
- No liability for indirect, consequential, or punitive damages
Security & Compliance
- SOC 2 Type II certified
- GDPR, HIPAA, ISO 27001 compliant
- End-to-end encryption for sensitive data
- Regular penetration testing
Service Availability
- Uptime SLA: 99.9%
- 15-minute incident response (critical issues)
- Planned maintenance window: Sundays 2-4 AM UTC
Frequently Asked Legal Questions
Can I use TruthVouch for my regulated industry? Yes. We support healthcare (HIPAA), financial (SOC 2), and EU companies (GDPR). Data can be hosted in-region.
Who owns the content I verify? You do. We access it only to perform verification and never share it with others or use it for training.
What happens if TruthVouch goes down? We maintain 99.9% uptime SLA. If we breach it, you’re eligible for service credits. For outages exceeding 24 hours, you can terminate without penalty.
Can I audit your security? Yes. We provide SOC 2 Type II reports, penetration test summaries, and support custom audits for Enterprise customers.
Is TruthVouch GDPR compliant? Yes. We process data as a data processor on your behalf per our DPA. EU data is stored in EU data centers.
Contacting Legal
- General questions: [email protected]
- Privacy concerns: [email protected]
- Data requests: [email protected]
- Compliance audit: [email protected]
Updates
Legal documents are updated periodically. We’ll notify customers of material changes via email at least 30 days in advance. Continued use constitutes acceptance.